This policy explains, in general terms, how AD Imperial handles information you share with us through this website. It is provided for transparency and does not form part of any contract.
Information we collect
When you submit an enquiry form we collect the details you choose to provide — typically your name, phone number, email address, selected service and message.
Like most websites, our hosting provider may automatically log standard technical information such as browser type, approximate location and pages visited. This is used only to keep the site secure and reliable.
How we use your information
Enquiry details are used solely to respond to your request, prepare a quotation and follow up about your project.
We do not sell your information. We do not use it for unrelated marketing without your consent.
Sharing
We may share information with service providers that help us operate the website or communicate with you (for example, hosting or email delivery). These providers are only permitted to use the information to perform services for us.
We may disclose information if required to do so by law.
Retention
We keep enquiry information for as long as needed to handle your request and for a reasonable period afterwards for our records, then delete or anonymise it.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details on our contact page.
Contact
If you have any questions about this policy, please reach out via our contact page.
We may update this policy from time to time. The latest version will always be available on this page.